Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a burst pipe or gas smell straight to your on-call tech
- Sends appointment reminders and renews maintenance plans
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller Water's coming through my kitchen ceiling!
Remy Sorry, Tom, let's stop it first. Turn off the main water valve, usually where the line comes into the house. Is any water near lights or outlets?
Caller No. OK, it's off.
Remy Good. What's the address?
Caller 14 Oak Street, Hilliard.
Remy Luis can be there between 10 and 12 today. I'll text you to confirm.
Booked · today 10–12